by Julanne Sausser | Oct 28, 2025 | Uncategorized
What is a Customer Journey Map? And how can it apply to solid waste management programs? At a recent conference for solid waste management districts in Indiana, we learned that a Customer Journey Map follows the relationship between a customer and a service provider...				
					
			
					
											
								
							
					
															
					
					 by Julanne Sausser | Oct 21, 2025 | Uncategorized
Buying and selling used items helps your community, your wallet, and the environment. But how? The sad truth is that Americans in total generate tons of waste — literally. According to the U.S. Environmental Protection Agency, the average American individually...				
					
			
					
											
								
							
					
															
					
					 by Julanne Sausser | Oct 14, 2025 | Uncategorized
Are you starting to feel spooky? It’s the season for channeling your inner witch, superhero, or TV character. But don’t rush out and buy a costume! Halloween brings lots of ghoulish fun, but it can also generate a significant amount of waste, from costumes...				
					
			
					
											
								
							
					
															
					
					 by Julanne Sausser | Oct 7, 2025 | Uncategorized
“Breaking the Plastic Wave: Top Findings for Preventing Plastic Pollution,” a report published several years ago by the Pew Charitable Trusts and SYSTEMIQ, Ltd., predicted that with “business as usual,” ocean plastic pollution would triple by 2040. That would be the...				
					
			
					
											
								
							
					
															
					
					 by Julanne Sausser | Sep 29, 2025 | Uncategorized
One bad apple can indeed ruin a whole barrel. It’s also true that one contaminant at the curb can spoil an entire load of recyclables. In a new report, Best Practices for Reducing Curbside Recycling Contamination and Code Enforcement, the Solid Waste Association...				
					
			
					
											
								
							
					
															
					
					 by Julanne Sausser | Sep 23, 2025 | Uncategorized
Falling leaves are beautiful and a lovely part of walks this time of year. They light trees afire in colors of yellow, red, orange, and gold and give a delightful crunch underfoot. If raked into a pile, they are fun to jump into and toss about. But eventually, those...